Can't Connect to My Synology NAS on the Local Network
September 10, 2024 / Oscar Walsh

I Can’t Connect to My Synology NAS on the Local Network. Help!

Are you unable to access your NAS while being connected to the local network? Be it through DSM, file services, or the PING command, this blog will provide you certain fixes that you should give a shot in order to fix the issue. However, if you are trying to access the NAS on another network, use the quickconnect.to URL. Let’s get started.

Troubleshooting: Can’t Connect to Synology NAS on Local Network

Here are the go through solutions with respect to power light, connection, and Synology NAS responsiveness in order to get the problem resolved. Walk through them carefully.

Checking the Power Light Status

Checking-the-Power-Light-Status

  • If Power Light is Off: Just in case, the Power indicator on your NAS is off, it means that no power is being supplied to the Synology device. Thus, boot it up and if that does not happen, you should check the power adapter and cable as they might be damaged. Get new ones.
  • If Power Light is Flashing: It means that NAS is either booting up or is powering off. Now, wait half an hour and try to connect to the NAS again. You can do this via the find my Synology URL or DSM. However, if the light still keeps flashing, reboot your NAS.
  • If Power Light in On: If the Power light of your NAS is on, it could be due to network issues. Walking through the upcoming solutions will be an ideal decision.

Checking the NAS and Local Network Connection

  • Check the Port Lights: Be very sure that the LED indicators of the connected Ethernet ports on your NAS are flashing properly. The same thing applies to the switch or router’s LED indicators to which you have connected the NAS.
  • Try Web or Synology Assistant: You can try accessing your NAS using the web assistant or Synology Assistant. There, you will be able to see all of your Synology devices and their statuses. If it is not installed, install it. If the configuration has been lost, uninstall and re-install it. If you see ready, it means the NAS is ready to use.
  • Ping the NAS: Now, you are suggested to ping the NAS once more to check whether it is connected to your computer or not. For this, you need to run a Ping test with the IP address or the hostname of your NAS.

the-NAS-and-Local-Network-Connection

Verifying the Responsiveness of NAS

  • Check the LAN Cable: Ensure that you are using a Cat 5e or a new Ethernet cable. Additionally, it must be free or wear and tear. Just in case, the cable is found damaged, get it replaced with a new one immediately.
  • Use Another Port: Trying using another port on your WiFi router or switch to see if the problem resolves or not. You are also advised to clean the ports before accessing the Synology NAS login page.
  • Notice the Beeps: Press the Power button for 3 seconds or until you hear a beep. If the system is unresponsive, NAS will emit a beep but the system won’t shut down. This happens because of certain processes being carried out. There are also chances that you won’t hear a beep.

In Conclusion

Verifying cable connections, power light status, and the responsiveness of NAS will be able to help you connect Synology NAS on the local network. However, if you fail, you should press the RESET button NAS for about 4 seconds or until you hear a beep. Release the button immediately. After that, reconfigure your NAS.

Tags:

Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.