Synology Router WRX560 Not Connecting to Internet – Fixed

Apart from distributing network attached storage devices, Synology also manufactures WiFi routers that are known to take WiFi signals to farther corners of the house. You can, after that set up a NAS and find Synology on network of the router.

However, if the router just does not connect to the internet, problems can arise. If your Synology router WRX560 is not connecting to internet, you can take reference from this post. And yes, the tips given here are not limited to WRX560 router; you can use them for any Synology router.

Why is Synology Router WRX560 Not Connecting to Internet?

Let’s begin the troubleshooting process by understanding the reasons causing the issue. All other reasons play a background role, in the foreground still remains a weak Ethernet cable connection between the WRX560 router and the modem (ONT). This can happen due to a damaged cable. Thus, examine the full length of the cable and see if what we have assumed is true or false. Replace the cable in case it is found damaged. The other reasons that work together to create the problem are listed below:

• The cable is connected to the wrong port of your ONT or modem.
• You have not updated the firmware of your router.
• The placement of the Synology WRX560 router is poor.

Solutions: Synology Router WRX560 Not Connecting to Internet

Now that we have made you aware of the reasons that can stop the router Synology WRX560 from connecting to the internet, it is now time to focus on the techniques to fix the issue. The same tips can be employed for the Synology NAS if it does not connect to the router.

1. Use the Correct Ports

The modem and router connection is supposed to be established with the help of the LAN1 port of the modem (ONT) and the Ethernet port of the router. Thus, make sure that you have not used any other port.

2. Install the Latest Firmware for WRX560

Log in to your Synology router by connecting a PC to its WiFi network and see if a new firmware version is available for the router. On the off-chance a firmware version is available for the router, install it as soon as possible. Remember that you need to let the firmware update process get completed without any interruption.

3. Ensure Proper Placement of Router

The router you are using i.e. WRX560 should be placed in an interference-free zone. WiFi interference can stop the router’s signals from reaching their final destinations. To be very clear, keep the Synology WiFi router away from devices that emit electromagnetic radiation, reflexive surfaces, and objects that contain a large amount of water.

After following the above-given 3 tips, you will be able to fix the Synology Router WRX560 not connecting to internet issue. But, if your efforts are still failing, restart the router by unplugging its power cord from the wall outlet and plugging it back after some time.

In Conclusion

It is now time to wrap up the guide explaining what to do to fix the Synology Router WRX560 not connecting to internet issue. It is expected that you will be able to troubleshoot this problem without much efforts. Perform a factory default reset at last in case nothing works out to fix the issue.