Facing Synology Login Issues?

Are you unable to login to your Synology NAS even after numerous attempts? There are chances that you’ve not followed the correct steps or made a mistake while making preparations for the login process. Fret not! Here, you will find the correct instructions for Synology login using a mobile web browser so that you can manage user accounts, shared folders, services, applications, etc.

Reasons: Why Synology NAS Login Issues Occurred

Synology Login Issues

Different Network Access

Maybe your Synology NAS and mobile phone are connected to different local networks. You need to connect your devices to the same network to login and manage the Synology NAS. Also, ensure a stable internet connection.

Wrong Admin Account

The second reason behind Synology NAS login issues might be that you are not using a account that does not belong to administrators group. Only those with DSM accessibility can manage the NAS device via the mobile browser.

Apart from these reasons, the use of an outdated browser and incorrect login info can also be the reasons why login issues occurred. Therefore, you are required to take care of the factors involved and head towards learning how to login to Synlogy NAS.

How to Login to Synology NAS?

Here are the steps that you must follow in order to login to a Synology NAS device:

  • Open a web browser such as Chrome or Safari.
  • Locate the address bar of the browser.
  • Enter the IP address of your NAS.
  • Thereafter, input your DSM account name and password.
  • Tap the Sign In option.

You will get logged in to your Synology NAS. However, we would like to tell you that you can also create or delete a user on DSM mobile utility.

Login to Synology NAS

Creating QuickConnect Synology Login Account

Synology Login Account

Client applications can connect to your Synology NAS via the Internet without setting port forwarding rules if you have QuickConnect account. It can also work with other Synology products. To enable QuickConnect for NAS device, follow these steps:

  • Go to Control Panel and click External Access.
  • Click the QuickConnect option.
  • Check the Enable QuickConnect box.

Note: Your customized QuickConnect ID can be a combination of English letters, digits, and dashes. However, you should begin it with a letter and must not end with a dash.

Solutions: Synology Login Issues

Given below are the solutions that you must follow if you are still facing Synology NAS login issues:

Synology NAS Login via Synology Assistant

Some Synology NAS models can be managed by the desktop utility. Therefore, if you are not able to login via the IP address, visit synology.com, and locate the Synology Download page. Once there, install the Synology Assistant as per your NAS model and OS version. After that, follow the steps given below:

Synology NAS Reset: Instructions

You must reset your NAS device if none of the tips provided here helped you with the login process. It will help you reconfigure the Synology NAS and start over. Here’s how you can go about the reset process of your NAS:

  • Ensure that your NAS is powered on.
  • Now, find the RESET button.
  • Grab a pointed object.
  • Press and hold the button until you hear a beep.
  • Release the button now.
Synology Login Account

The Synology NAS reset process has completed now. Now, you need to launch the web assistant for your NAS device and complete the Synology login process using the default username admin. The password field must be left blank. After that, reset the password for your account and Submit. After that, click Sign In Now and sign in to the DSM using the password you’ve just created.

Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.