Synology QuickConnect

Synology devices can be managed through various apps and tools that make them easy to use. One such tool is Synology QuickConnect. It is a utility that helps the user to connect to the NAS device remotely and manage them. In other words, the user is free to access files and other resources of the NAS storage device. On this page, you will get complete knowledge about using the QuickConnect utility. Apart from this, you will also learn what to do if Synology NAS QuickConnect is not working.

What is Synology QuickConnect?

Generally, one can find the NAS device on the network by visiting However, it is not possible remotely. But, as mentioned earlier, QuickConnect is a Synology connect software offered to manage NAS devices. The whole purpose of using it is to connect to Synology NAS remotely and avoid complex network settings such as port forwarding or dynamic DNS. The services that can be accessed with the help of the QuickConnect utility are mentioned as follows:

  • File sharing
  • Media streaming
  • Data backup

The best thing about the QuickConnect software is that it does not require an internet connection to help you access the aforementioned services. FYI, it creates a unique ID for Synology NAS that is then connected to your Synology account. So, whenever you try to access your NAS device remotely via QuickConnect, the Synology servers route your request for a secure connection. Hence, the user does not need to remember the IP address of their device or delve deep into configuring advanced network settings.

Synology QuickConnect

How to Setup QuickConnect on Synology DiskStation?

If you set up Synology NAS QuickConnect on your DiskStation, you do not need to port forward the network settings. Here’s how you can go about the process:

  • First of all, use your local IP address to log in to your DiskStation Manager.
  • After that, select Control Panel.
  • Click External Access > QuickConnect.
  • You will be prompted to create a Synology account if you do not have one.
  • Now, check the Enable QuickConnect box.
  • Follow the on-screen instructions to link your Synology account so that you can access the Synology server.
Synology DiskStation

In this manner, you can set up Synology NAS QuickConnect on your DiskStation Manager. Once you are done enabling this Synology Connect feature, you will get a unique ID using which the NAS device can be managed remotely.

How to Connect to Synology NAS Remotely?

Here are the steps that will help you access your NAS device in a breeze if you have the QuickConnect option enabled:

Synology QuickConnect Not Working?

Although QuickConnect is a convenient method to access the NAS device remotely, it does not always provide the fastest connection speed, and as a result, users complain that QuickConnect is not working.

Well, the first thing you need to know is that when it is not possible to establish a direct connection, the QuickConnect relay service is used. Hence, you might notice slower data transfer rates due to the funneling of data through Synology servers. In this case, you should port forward your WiFi router and use the Dynamic DNS. However, if you are still facing problems, check out the following points.

Synology QuickConnect Not Working

Quick Tips

  • Use strong and unique passwords for your Synology account and other user accounts.
  • Enable two-factor authentication to enhance security.
  • Consider monitoring your NAS logs regularly for any suspicious activity.

Synology QuickConnect vs DDNS

Both QuickConnect and Dynamic Domain Name System (DDNS) allow you to complete Synology login and access the NAS devices remotely. Their functions are almost similar but inherently different when it comes to network processing. For example, QuickConnect allows you to establish an indirect connection with NAS devices. On the other hand, DDNS serves the purpose of creating a direct connection with Synology products.

S. No. Parameter Synology NAS DDNS
1 Setup on parent router Not necessary Necessary & time-consuming
2 Encrypts traffic Yes Yes
3 Third-party certifications No Yes
4 Data transfer rate Low High
5 Suggested for Beginners Advanced users

So, these were the key differences between Synology QuickConnect and DDNS. Now, you know that enabling and using the QuickConnect utility is a simple and straightforward process. All you have to do is log in to your Synology NAS and enable the QuickConnect feature. To access it, just enter the URL into the address field of the browser and use your QuickConnect ID to log in. You also learned that it is a simple alternative to port forwarding. Now, we hope that you will be able to use this feature with the help of the information provided on this page. However, while accessing the Synology NAS remotely, be very sure that you are using an updated web browser.

Disclaimer: We hereby disclaim ownership of any product and any association, affiliation or representation in any form, of any brand, product or service. All the information provided here has been drafted by a team of highly qualified technical experts and regularly undergo reviews and updates.