How to Fix Active Backup for Business Error 0x80042306?
Active Backup for Business is a backup solution provided by Synology that enables users to protect their data across different devices. However, users may encounter error codes like 0x8004230F or 0x80042306 due to which users cannot back up data. If you have also come across similar error codes while backing up the NAS data, you can take the help of this post.
Decoding the Synology Error Codes
Before we start troubleshooting the issue, let us first understand what these error code means. This will make it easy for you to fix the problem:
- Synology Error Code 0x8004230F: Error code 0x8004230F typically indicates a failure related to the Volume Shadow Copy Service (VSS) on Windows systems. This service is crucial for creating snapshots of volumes for backup purposes.
- Synology Error Code 0x80042306: Error code 0x80042306 means a general failure of the VSS service, often due to conflicts with other applications or insufficient system resources.
How to Troubleshoot Synology Error Code 0x80042306 for Active Business?
The following tips will help you do away with the error code easily. However, you must check the system compatibility first of all. Ensure that your system meets the requirements for running Active Backup for Business. Check for compatibility with your operating system and hardware specifications.
Update Your NAS and Active Backup App
Make sure both your Synology NAS and the Active Backup for Business application are updated to the latest versions. Updates often contain fixes for known issues. Synology NAS can be simply updated by accessing the find.synology URL.
Check VSS Status
Open the Command Prompt as an administrator and run the command `vssadmin list writers`. This command lists all VSS writers and their status. Ensure that all writers are in a stable state.
Troubleshoot VSS Writer Issues
- Identify Faulty Writers: In the `vssadmin list writers` output, identify any writers in an error state.
- Check Event Viewer: Open Event Viewer (type `eventvwr` in the Run dialog) and look for VSS-related errors under Windows Logs > Application. The details here can provide clues about the problematic writer.
- Restart Associated Services: Based on the faulty writer, restart associated services. For example, if the SQL Server VSS Writer is failing, restart the SQL Server service.
Check for Conflicting Software
Software that heavily utilizes VSS, such as other backup solutions or disk management tools, can cause conflicts. Temporarily disable or uninstall such software to see if the error resolves.
4. Set Proper Backup Schedules
- Avoid Overlapping Backups: Ensure that backup schedules do not overlap, as concurrent backups can cause VSS conflicts.
- Adjust Backup Intervals: Increase the interval between backups to reduce system load and allow sufficient time for each backup to complete.
5. Try Alternative Backup Methods
- Use File-Level Backup: If VSS issues persist, consider switching from image-level to file-level backups in Active Backup for Business. This can bypass VSS-related issues.
- Go for Manual Backups: Perform manual backups using Synology’s DSM tools to isolate whether the issue is with Synology Active Backup for Business or the underlying system configuration.
6. Verify the Synology NAS Configuration
Use the Resource Monitor in DSM to check CPU, memory, and disk usage. High resource utilization can impact backup processes. If necessary, allocate more resources to the Active Backup for Business application by adjusting NAS settings.
Also, ensure that your NAS has a stable and reliable network connection. Network issues can cause backup interruptions and errors.
Conclusion
Fixing the error codes 0x8004230F and 0x80042306 in Synology’s Active Backup for Business involves a combination of verifying system requirements, ensuring proper VSS functionality, resolving conflicts, and optimizing configurations. By following these precise steps, you can troubleshoot and resolve these errors easily.